DirecOne Ltd
Terms of use
Version 2026-10-v1, October 2026
Using the recruitment service
These terms apply to your use of DirecOne's recruitment forms through Khula. You may apply for an advertised vacancy without creating an account. Later recruitment steps may use private links and email verification. Please read the privacy notice at https://careers.khulatalent.com/direcone/privacy before submitting information.
Accurate information
Provide your own information and documents, and check that they are accurate and current. Review any information suggested from your résumé before confirming it. Give a current mailing address and a genuine location preference. Tell hr@direcone.com if important details change while your application is under consideration.
If information appears inaccurate or a document appears not to belong to you, our recruitment team may ask for clarification. Please provide information that is accurate and complete to the best of your knowledge. If information appears materially false or misleading, DirecOne will explain the concern and give you a reasonable opportunity to respond before deciding what action to take. Depending on the circumstances, this may include declining your application or taking lawful action concerning an offer or employment. An innocent mistake does not automatically disqualify you.
Documents and uploads
The form shows which documents are required for your vacancy. A résumé may be a PDF or DOCX file with readable text; a photograph or scanned résumé without a usable text layer is not accepted. Photo identity documents and certificates may be clear JPEG, PNG, HEIC or PDF files. Each file may be up to 10 MB.
Where photo ID is requested, provide one accepted type: national ID card with both sides, passport photo page or driver's permit. Certificate requirements depend on the vacancy. Where required, provide the stated minimum, up to three certificates; where optional, you may provide zero to three. Accepted qualifications include CSEC or CXC, a secondary school diploma, GED, or comparable or higher educational, professional, trade or vocational certificates.
Images must be complete and readable. If a file is refused, follow the message explaining how to replace it. An automated document check does not authenticate the document or decide the outcome of your application.
Recruitment decisions and offers
Submitting an application does not create an employment relationship or guarantee an interview, offer or job. A location preference does not reserve a place or guarantee availability at that site. We may close a vacancy or stop recruiting, subject to applicable law.
Software helps organise and assess applications. People make selection decisions, as explained in the privacy notice. A progress email asking whether you remain interested is not an offer of employment. Any formal offer states its own terms, conditions, response deadline and method of acceptance. These website terms do not replace an offer or employment agreement.
Private links and electronic steps
Use recruitment links and verification codes only for your own application. Do not share them or ask someone else to make a declaration or offer decision in your name. If a link has expired or you cannot access the email address used for your application, contact hr@direcone.com.
If electronic offer acceptance is available, review the exact offer shown before accepting or declining. The signing page explains the action you are taking and the evidence recorded. If you cannot or do not wish to use electronic acceptance, contact 868-201-4091 or hr@direcone.com. We will arrange a paper copy for signature and return, confirm the applicable deadline and provide you with a completed copy. Requesting this alternative will not itself disadvantage you.
Proper use and availability
Use the service for genuine applications. Do not attempt to access another person's information, interfere with the service, upload harmful files or make unauthorised automated submissions. If the form is unavailable or you cannot complete it, contact hr@direcone.com. Khula may occasionally be unavailable because of maintenance or technical problems. If you cannot submit an application or complete a recruitment step, contact 868-201-4091 or hr@direcone.com as soon as reasonably possible. DirecOne will arrange an appropriate alternative, which may include assisted completion or a paper application, and consider any necessary adjustment to the deadline. Requesting accessibility assistance will not itself disadvantage your application.
Governing law and contact
These Terms are governed by the laws of Trinidad and Tobago. Subject to applicable law and the jurisdiction of any competent tribunal, the courts of Trinidad and Tobago have non-exclusive jurisdiction over disputes arising from these Terms. Recruitment concerns may be raised with hr@direcone.com, and privacy concerns with hr@direcone.com. Nothing in these Terms limits statutory rights or prevents a complaint or proceeding before a competent authority, court or tribunal.
Changes
The terms applicable to a submission are the version presented at that time. We retain a record of the Terms and Privacy Notice applicable to your submission. Additional recruitment steps may have notices or terms provided before you undertake them. We will notify you of material changes affecting your ongoing application and obtain agreement or consent where required. Publishing an updated version does not by itself amend an accepted employment offer or authorise a new use of previously collected information. Changes required by law apply as legally required.