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DirecOne

Technical Support Specialist

Port of Spain Full-time English only

Closes tomorrow

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86% of the application window has passed
Apply on DirecOne's page

About the role

Our Support team helps customers get unstuck, quickly and warmly. As a Technical Support Specialist you report to a Team Lead and work across live chat, phone, email, video calls, recordings and help-desk software.

What they look for

  • Give every customer a warm, friendly, effortless experience.
  • Investigate tickets with our Senior Agents when an answer is not immediate, and pass your findings to the right people.
  • Write guides and walkthroughs that help customers help themselves.

You apply directly to DirecOne, under its own privacy notice. Posted 12 days ago.